Responsible gambling is not a checkbox — it's a genuine commitment woven into every corner of the 1eecom platform. Here's what that looks like in practice.
Every new account on 1eecom goes through mandatory age verification before a single bet can be placed. We require government-issued photo ID — CNIC, passport or driving licence — to confirm you are at least 18 years old, or the higher minimum age required by the operator or licence jurisdiction. There are no exceptions.
Set daily, weekly or monthly deposit caps — denominated in PKR — directly from your account dashboard. Loss limits work the same way: once you hit your chosen ceiling for the period, the system automatically prevents further play until the limit resets. You can lower a limit immediately; raising it requires a mandatory 24-hour cooling-off window.
Time flies when you're watching PSL live markets. Our session timer lets you set a maximum play duration — 30 minutes, 1 hour, or a custom value — after which the platform prompts you to take a break. Reality-check pop-ups display your net session result so you always know exactly where you stand before continuing.
If you feel gambling is becoming a problem, self-exclusion allows you to block access to your 1eecom account for a chosen period — from 30 days up to five years, or permanently. During exclusion, all marketing communications are halted, your account is locked, and any pending withdrawal balance is processed and returned to you.
Our platform continuously analyses patterns — rapid bet increases, unusually long sessions, repeated large deposits shortly after losses — that can indicate developing problem gambling. Where patterns are flagged, our responsible gambling team may proactively reach out with supportive guidance and offer limit tools, all in a non-judgmental way.
We strongly encourage all account holders to use third-party parental-control software on any device used by children. Keep your login credentials private — sharing your account or password with anyone under 18 is a serious breach of our terms. If you suspect a minor has accessed your account, contact us immediately at [email protected].
All limits are available in your account settings under "Responsible Gambling". Changes take effect immediately when reducing a limit; increases go live only after a mandatory cooling-off period.
Cap how much PKR you can add to your account per day, week or month.
Stop play automatically once your net losses reach a set PKR threshold.
Control the total amount you can stake across all markets in a period.
Set a maximum continuous play time before the platform prompts a break.
Take a short break of 24 hours to 30 days with account access suspended.
Block account access for 30 days, 6 months, 1–5 years, or permanently.
Follow these steps from any device — mobile or desktop.
Sign in using your registered credentials on 1eecom. Ensure you are on a private device before proceeding with any responsible gambling settings.
Click your profile icon in the top-right corner and navigate to "Account Settings" from the dropdown menu.
You will find the dedicated Responsible Gambling section clearly listed in the settings menu. All tools — limits, cool-off, and self-exclusion — live here.
Select the limit category, enter your preferred PKR amount or time duration, and confirm the period — daily, weekly or monthly.
Review your selection and click "Save Limit". Reductions are effective immediately. You will receive an email confirmation to your registered address.
Self-exclusion is the strongest tool available to you, and 1eecom takes it seriously. When you request self-exclusion, your account is immediately locked, all bonus and promotional communications stop, and our system flags your account to prevent re-registration during the exclusion period.
Available exclusion periods — choose what feels right for your situation:
To initiate self-exclusion, go to Account Settings → Responsible Gambling → Self-Exclusion, or contact our support team directly at [email protected]. A permanent exclusion cannot be reversed — please consider carefully before selecting it.